Merchant Attrition Is a $200,000 Problem. Smart ISOs Are Solving It with Retention Strategies.
Merchant lifetime value drives Independent Sales Organizations (ISOs) profitability, yet many still treat churn as a cost of doing business, largely because it’s predictable, rarely visible on a P&L, and easier to ignore than acquisition metrics. At Klosebuy, we recognized this as a critical industry problem that demanded a solution. It’s a preventable $200,000 drain.. read more →
Rethinking ISO Growth: Why Value, Not Price, Defines the Future
The payments industry stands at an inflection point. While transaction processing remains constant, merchant expectations have fundamentally evolved. Traditional margin protection strategies no longer meet these elevated expectations. The Expectation Evolution ISOs aren’t losing merchants, they’re losing leverage. Transaction processing is table stakes; merchant expectations around partnership value have changed. Payment processors who recognize this.. read more →
Payment Processors: The Hidden Margin Crisis No One’s Talking About
The payment processing industry faces a hidden crisis. While Independent Sales Organization (ISOs) portfolios appear stable, their profitability has quietly eroded, and most haven’t noticed why. Surcharge Incremental Revenue Has Diminished For years, surcharging gave ISOs invisible pricing power. With merchants able to pass on processing costs to consumers, they accepted higher processing rates with.. read more →
The Strategic Flywheel: How ISOs Build Self-Sustaining Growth
The payments industry faces a growth paradox as margins shrink, while merchants seek more value. Independent Sales Organizations (ISOs) invest heavily in merchant acquisition while overlooking the tools that turn existing relationships into revenue multipliers. The solution: deploy digital tools like Klosebuy that unlock merchants’ growth potential. The Klosebuy Flywheel represents a strategic shift for.. read more →
Proximity Marketing: A Strategic Advantage for Payment Processors
As a payment processor, you’re already essential to your merchants’ daily operations. But what if you could deliver even more value, beyond the transaction? Proximity marketing is an untapped opportunity to do just that. It bridges the gap between visibility and revenue, enabling your merchants to reach nearby shoppers at the moment of intent. You.. read more →
Feed the Beast: Why Payment Processors Need a New Recipe for Merchant Success
The race to zero is over. You’re already there. Transaction fees have been shrinking for a decade, and every payment processor sells the same commodity. That’s why more small businesses are implementing cash discounts or pushing processing fees to consumers. When you’ve hit rock bottom on fees, you have three options: But attrition is eating.. read more →
Stop the Race to Zero: A Wake-Up Call for Payment Processors
My Personal Perspective For years, payment processing has been characterized by what industry insiders call “the race to zero”, the continuous downward pressure on processing fees as providers compete primarily on price. As founder and CEO of Klosebuy, a platform designed to connect local merchants with local consumers, I’ve witnessed firsthand how this race has shaped.. read more →
Transform Your Payment Processing with Klosebuy
Payment processing alone is no longer enough. Today’s merchants demand more value, and Klosebuy offers payment processors the perfect complementary solution the millions required to develop your own platform. Klosebuy isn’t just another add-on service, it’s a customer acquisition platform that combines sophisticated merchant marketing, customer loyalty, and promotional capabilities into one seamless solution. Designed.. read more →
Agnostic Loyalty at the POS: Building a Loyalty Community, Not Just a Customer
In today’s market, small businesses need genuine customer relationships. In a previous article highlighted how Klosebuy puts “loyalty in your pocket,” but this article explores Klosebuy’s agnostic approach, working with any POS system, that extends loyalty beyond individual merchants to create community benefits. Unlike traditional POS-integrated loyalty, Klosebuy’s technology creates connections across entire communities. Breaking.. read more →
Klosebuy: Boost Merchant LTV. Expand Markets. Increase Revenue
Every Channel Partner shares the same goal: to grow their merchant portfolio, increase transaction revenue, and deepen merchant relationships. Achieving that requires more than just adding products, it takes delivering real, measurable value that merchants can see and feel. That’s the Klosebuy advantage. Klosebuy is a loyalty and customer acquisition platform, built to help merchants.. read more →